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Hibbs, Griffiths and Chandler (2023a, September 29). Judo Bank JEDI. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/judo-bank-jedi
De Ruyck and Welter (2021a, December 01). UX, Qualitative & beyond. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/ux-qualitative-beyond
Nguyen, Naohara and Yoshida (2020a, November 02). Driving consumers' brand perception and engagement. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/driving-consumers-brand-perception-and-engagement
D'Abreu, Torres, DiGregorio and Baxendale (2020a, October 19). Monetising NPS to drive investments in CX. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/monetising-nps-to-drive-investments-in-cx
Leo and Calixto (2020a, October 19). Augmented reality. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/augmented-reality-11626
Leo and Calixto (2020a, October 19). Augmented reality. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/augmented-reality
Lage and Russi (2020a, October 19). From customer satisfaction to customer experience. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/from-customer-satisfaction-to-customer-experience-11623
Lage, Gomes and Russi (2020a, October 19). From customer satisfaction to customer experience. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/from-customer-satisfaction-to-customer-experience
Sualog, L. (2020a, September 15). Unlocking concept writing success. ANA - ESOMAR. Retrieved April 27, 2024, from
https://ana.esomar.org/documents/unlocking-concept-writing-success